Quality Assurance that makes a difference

At Jimco quality isn't something that's achieved. It's rigorously sought after every single day.

Our industry-leading quality assurance program is designed to get results; not just record problems. That's why we've synchronized our QA and training programs so they work together.

Jimco trainers and quality assurance inspectors work closely with newly hired technicians to provide intensive on-the-job training, which is further supported with expertly produced multimedia training material.

Weaknesses are identified, recorded, and worked on until solved. Once training is complete, the same trainers and inspectors randomly inspect service locations prior to, during, and after services to ensure that all jobs are done according to the highest safety and aesthetic standard possible.

Fast Facts

Regionally dedicated, full-time trainers and QA inspectors with over 100 years of combined experience.
One-on-one training with continuing ed.
Trainers address potential problems even after the formal training period.
On-site QA inspections based on a representative sampling of all services.
QA inspectors interview store management and personnel.

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